TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

1.) I don’t know about you, but I like gambling. I always enjoy my annual trip to Vegas to play the slots and push my luck. When I can’t get to vegas, truecar has given me my fix. You see, every 6-9 months, we have layoffs. Some of us like to place wagers - who's getting canned next. The layoffs don't seem associated with skill or performance, so it's more like a roll of the dice on who will go. All the more exciting, you know? 2.) I also like adventure sports. While most of my friends like it when their stocks rise, for me it's been fun watching the freefall. Watching my stock price drop from $20 per share down to the $2-$3 level reminds me of skydiving. Which is awesome! One of my favorite hobbies. 3.) I don't know about you, but I love meeting new people. Here, leadership changes every year. We've had multiple ceos, cfos, ctos, and chiefs of any department you can think of. Also, vps, svps, and middle management is a revolving door. Awesome! It’s made for an exciting atmosphere, always adapting to new vision and direction from the ever changing leadership. 4.) Very forward-looking product when I joined. While we haven't really changed the product much over the last few years, I personally like the retro vibe. Oh, we did update our brand. New imaging and logo. Really pretty much the same product, which is all the more awesome. 5.) Culture. What can I say that hasn't been captured in other reviews. HR is the dept that’s probably seen the most turnover. How many heads of hr have we had since I’ve been here? I’ve lost count. I wonder why they all keep leaving?

Cons

While the location is off the rails- SM promenade, it's not so great right now because of covid. Not really your fault, truecar. But I gotta put something down here for a con, right?

1.0
Jun 19, 2019

Steer Clear of ISR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance and benefits.

Cons

Mismanaged with unqualified, unstable, and bald faced favoritism. Our former HR rep used inside sales as a departmental restructuring guinea pig to further her career towards Chief of Staff with Boss 1. This restricted opportunity due to unbalanced regional assignments, during a suppressed season, with a logistically unrestricted inside sales team. Boss 1 left, HR became interim Boss 2 (despite zero sales experience) and she promptly went on an extended leave. Boss 3 slept with a subordinate and fed her inbounds, suffering embarrassing weekly meetings, until qualified reps quit. Numerous HR complaints fell on deaf ears until this consequence. A new quarterly pay plan is a given, along with revised targets, at management’s discretion. Forced to sell non-TrueCar auxiliary company contracts as part of target, but given neither the collateral nor methodology to do so. Lay-offs are a yearly norm, this last one being significant ... unless you’re an ISR, in which case they allow under-performers to fester into morale-sucking leeches, robbing you of any levity you may have left with their personal misery and established cliques. Chip Perry has “retired” and their Executive VP of Dealer Sales has also jumped ship. Abject failure, all around.

1.0
Jan 28, 2019

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office location Decent Pay

Cons

Everything else. Literally. HR is a disaster. Leadership is a disaster. TrueCar says one thing and does another. It's a crap show. Top it off with massive layoffs in 2019. Dont touch with a 10 foot pole

Viewing 16 - 18 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.