TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jan 19, 2019
Recommend
CEO approval
Business Outlook

Pros

- Office space is in a very good location (across the beach). But commuting is difficult with all the LA traffic. - Decent Pay

Cons

- CarWoo guys (current CTO and most of his directs) are incapable. They just do not know how to recognize great talent. They know exactly what it takes to drive away great talent. - CTO and all his directs have zero to no leadership and inspiring skills. No listening, No sit down and talk. - Indecisive middle management and architecture team, very likely because of the above. Because either you are within CarWoo circle or you are not. - 3 layoffs in 3 years (including the most recent one in 2019), just shows that the board does not hold any C-level or senior management accountable for the abysmal performance. Unfortunately the low level employees got the stick at the end.

5.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

* Great Location * Competitive Compensation * Upside potential with stock options * Data driven company, both inside and out * You are given autonomy to make decisions. And to be a master of your area. * Ability to feel you are making an impact to the company each day. * Not locked into a rigid growth process - I'll explain in more detail. I've worked at big companies where its almost like a pre-set path for everyone (i.e after 2 years, promoted to senior, another 5 years ->manager, etc). Here you make your path. If you are good, you will get more responsibility. If you aren't, you will languish and come back to Glassdoor in 5 months and write negative review. Basically this place is not for people that have the victim mentality (those that don't achieve something because of someone else). If you want to succeed and are good, you will succeed. In general, one's success is usually not anyone's fault but your own. And all you can ask for from a company is to give you an environment where being good and working hard can be rewarded. That's TrueCar. The rest (80%) is up to you.

Cons

* There are some people here who think "There's no I in Team, but there is a 'me'". They spend more time positioning themselves than actually producing results. Its a downside to a culture that rewards people so well. Everyone's natural self-motivated instincts kick in. if you opened up a cookie jar in a room here, you'd get a lot hands all stuck in that jar trying to get one out. Overall its a great company to work for. Every company/family/person/[substitute another entity] has problems. Key is finding one that has the most positives for you.

2.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Good product, works for dealer in metro location....not as much for rural market dealers. Great people to work with....

Cons

Leadership is all about favoritism...and there are A LOT of "leaders"/middle management. For a puplicly traded company that is 12-13 years old...you would think they have a forward direction or a plan in place that is consistent...meaning that there are too many "Chiefs" that want to prove that their way is the right way, and not everyone is on the same page. It's not a big surprise why stock prices continue to plummet, and the company continues to not turn a profit....no one is taking control and leading the company (as one) to a common goal. It seemed every other month there was a new way of doing things, or a new "goal" and nothing seemed to work.

Viewing 19 - 21 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.