TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Mar 21, 2026

avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Benefits. Pay and equity but with Scott Painters return and new regime that's gone.

Cons

New leadership has no idea what they're doing.

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TrueCar Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve found value in our benefits and compensation offerings. We want to clarify that our approach to benefits, pay, and equity has not changed with recent leadership transitions. We remain committed to providing competitive and comprehensive total rewards, and continue to review these programs regularly to support our employees. While change can be difficult, we’re energized by a clear mission and are excited about the future of TrueCar. We are focused on ensuring experienced and thoughtful leadership across the organization, with an emphasis on clear direction, accountability, and effective execution. We appreciate you sharing your perspective and encourage employees to continue providing feedback as we continue to evolve.
1.0
Sep 17, 2025

Stuck in their own way

Recommend
CEO approval
Business Outlook

Pros

Great benefits and tech like perks

Cons

Trust the reviews about frequent turnover and layoffs. The stock price should be a sign of who they are as a company. They have leaders in positions of power that don’t offer any substance outside of cheerleading. You have tenured employees that just mail it in and have no value. Favoritism is a real thing at true car. If the most recent layoff of their CRO should be a red flag for any potential employee. He was the only one that brought substance and value from a leadership position

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TrueCar Response
9mo
Thank you for taking the time to share your perspective. We’re glad to hear you found value in our benefits and perks. We are focused on providing meaningful support to our Crew Members. We also recognize the concerns you’ve raised about leadership, culture, and turnover. Change can be challenging, but we remain focused on our goal to reimagine the future of car buying through challenging and rewarding work. We encourage ongoing and timely feedback from all employees through regular 1:1s and quarterly feedback discussions. Our leadership team remains committed to keeping their doors open (figuratively, through Zoom in our fully remote workplace) to address concerns, ideas, or ways to continue improving our unique, performance-focused culture. We appreciate the contributions you made during your time with TrueCar and wish you the very best in your future endeavors.
5.0
Jul 31, 2025

1st Year Review

Recommend
CEO approval
Business Outlook

Pros

Over the past year, I’ve had the opportunity to grow both personally and professionally alongside some of the most supportive, talented, and passionate people in the industry. From day one, I’ve felt empowered to make an impact, contribute to meaningful projects, and be part of a team that genuinely cares about doing right by our dealers,

Cons

No company is perfect, but TrueCar has been a meaningful and positive part of life for both me and my family.

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TrueCar Response
11mo
Thank you for sharing such thoughtful feedback, we’re so glad to hear that your first year at TrueCar has been a meaningful experience. It’s wonderful to know you feel empowered to make an impact, contribute to important work, and be part of a supportive and passionate team. We’re grateful to have you as part of the TrueCar Crew!
Viewing 178 - 180 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.