TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Apr 17, 2024

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work hard and deliver results, you are rewarded at TrueCar. There has been a lot of change in the last year to redirect the ship in the direction of profitability. The changes have been hard for some, but as an organization, we are doing something that is hard which is reinventing TrueCar. Reinventing is not easy work, but this challenge is also fun work and provides lots of opportunity for growth for many. The team at TrueCar is very talented and it's always fun to work with such amazing people that are very good at what they do.

Cons

Let's do what we need to do.

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TrueCar Response
2y
Thanks for sharing your feedback about your experience at TrueCar! We love to hear from employees who have seen the positive changes and we certainly recognize the hard work that goes along with them. We're grateful to have you as part of the TrueCar Crew and look forward to many exciting accomplishments in the future.
5.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Onboarding and welcoming culture has been FANTASTIC!!!

Cons

I mis-input my bank account number in my Workday Account, so first paycheck was a hassle... but the payroll team fixed it fast!!! LOVE IT!

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TrueCar Response
2y
Thank you for taking the time to share your feedback on your experience at TrueCar. We're glad to hear that you've found our onboarding process and company culture to be fantastic! We understand that minor hiccups can occur, such as the issue you faced with mis-inputting your bank account number in Workday. We're delighted that our payroll team swiftly resolved the matter for you. At TrueCar, we prioritize ensuring our employees' needs are met promptly and efficiently, and it's wonderful to hear that you received the support you needed. We're grateful to have you on our team and look forward to providing you with a positive experience throughout your time at TrueCar.
4.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Flexible Schedule - Cross-collaboration

Cons

- Change in leadership and business direction

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TrueCar Response
2y
Thank you for sharing your feedback on Glassdoor. We appreciate your input and are pleased to hear that you've found value in the comprehensive benefits offered at TrueCar. Our benefits package is designed to support the overall well-being of our employees, whether it's through our flexible paid time off (PTO) policy, monthly stipends for internet and cell phones, annual wellness stipend, or participation in our 401k employer matching program. We're glad to know that these offerings have been beneficial to you and contribute to a positive work experience. We also understand the importance of fostering collaboration and maintaining a dynamic working environment. At TrueCar, we encourage work across teams to support our collective business goals. We believe that collaboration is essential for innovation and growth, and we're committed to fostering an environment where all employees feel empowered to contribute their ideas and expertise. Regarding your concerns about recent changes in leadership and business direction, we acknowledge that transitions can sometimes be challenging. We want to assure you that these changes are part of our ongoing efforts to ensure that we have the right people in the right positions to drive our business forward effectively. We remain dedicated to delivering value to our customers, partners, and employees alike. Thanks again for your feedback and for being a part of the TrueCar Crew!
Viewing 184 - 186 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.