TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

At one point TrueCar’s automotive leads were a best in class product...they were so good we were trained to call them “referrals,” not leads. But that was 2015 and 2016....right around 2017 the company took a nosedive, and it’s been in a tailspin ever since.

Cons

An absolute burning sinking ship. If you’re in sales stay away. From losing the USAA partnership, to botching the rollout of their overly complicated trade appraisal product TrueCar Trade, to pushing a C- digital retail product Dealer Science onto their dealers, to fluctuating their dealer’s monthly billing based on absurd attribution reports, this is a company that has made a staggering sequence of bad decisions over the last four years. They just laid off 200+ employees, and the stock is at $3. Avoid at all costs.

3.0
Jun 18, 2020

OK, but not great

Recommend
CEO approval
Business Outlook

Pros

good pay, benefits, location, view

Cons

company is unprofitable and needs to reduce headcount/expenses

4.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture is great. The people are great.

Cons

Without car industry experience, your growth will face challenges. Especially if you are on the service side. It is a great place to work, and a great place to start a career. Car industry experience is paramount. Something to consider when considering long term career moves. If you have car experience, and are looking to start a career in tech, I highly recommend it.

Viewing 187 - 189 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.