TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

When compared to other workplaces, I'm not sure there are pros here. You will get paid and you will have benefits. Outside of that, nothing stands out at TrueCar.

Cons

Unless you are really in a desperate spot, do yourself a favor and look elsewhere. I know COVID has been hard on so many people, but taking a role at a company like this is going to hurt you more down the road. The company growth/promotion cycle revolves around a small group of inexperienced "leaders" who are only looking out for their next payday on the foundation of your work. They do not know how to manage or grow talent, but instead rely on convincing executives that they are experts in fields they know nothing about. TrueCar's employee turnover rate is incredible and yet they still have to conduct layoffs each year because every initiative they come up with, fails. You will never hear any follow ups to goals or OKRs because either those working on them quit in the middle of the year or TC comes nowhere close to meeting them, ever. I was not laid off, but I wish I had been. Coming to TrueCar was the worst mistake I have ever made in my professional career. I learned nothing, the company has achieved nothing, and it was all a big waste of time. These statements are even more true than they have been in the past. As soon as I find an exit, I'm hitting the door and I believe this holds true for more than half of the people left here. If you still don't believe me, just look at the stock performance since 2018. Well before COVID ever existed, this company has been losing hundreds of millions in value. There are reasons and those reasons still work at TrueCar.

1.0
Jun 16, 2020

Don't waste your potential.

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits can be good.

Cons

Terrible management, uninvolved unwilling and degrading. Pointless HR, report with or without documentation and it seems to be counted against you by management immediately. HR rep doesn't seem to take anyones complaints seriously, management proceeds with same behavior. There were many pointless events that focused on individual departments, and most events seemed centered around alcohol. Delayed transparency of impactful changes for dealerships. Advancement seems to be saved for whoever management favors. Maybe the repeat layoff cycle could potentially be avoided with less frivolous spending. What kind of company has annual layoffs!?

5.0
Jun 14, 2020
Recommend
CEO approval
Business Outlook

Pros

TrueCar is a highly innovative company that recognizes hard work. The executive team has changed quite a bit over the past few years. They have landed on a lean but fantastic core team that plans to expand the executive team soon. The product and tech organization went through a platform rebuild that was completed in late-2018. This presented short-term challenges for the organization over the past couple years, but now it is all about product innovation to benefit users and spark growth. I have enjoyed working with almost everyone I have crossed path with over the years. It is a highly collaborative organization that is open to taking good ideas from all levels. TrueCar is transparent with weekly all-hands from the executive team, in which they field questions from all employees. The offices are located right in downtown Santa Monica, with beautiful ocean views. Currently the company is remote due to covid. Compensation/benefits are competitive for the LA market and highly competitive nationally.

Cons

TrueCar plays in a highly competitive industry and is working to grow to profitability as a publicly traded company. This results in a "work hard" environment with minimal flexibility for employees that are not producing strong results. It is not for everyone, but if you perform well you will be rewarded.

Viewing 190 - 192 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.