TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jan 22, 2019

Vice President

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and unlimited vacation

Cons

Poor culture. No support, resources, or career development. A product and technology company that is not focused on the client.

1.0
Jul 1, 2019

Mismanaged and rudderless

Recommend
CEO approval
Business Outlook

Pros

Free health insurance (unless you have dependents)

Cons

Lack of strategic vision, management hires and promotes family members or sycophants, tumbling share price, job roles keep on changing, tech is antiquated and inefficient and real career opportunities are almost non-existent. Recent high level, including CEO, executive departures and layoffs another nail in the coffin?

1.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

They typically pay around market. I wouldn't say above for sure, based on my team's salaries. The location of the office is both a pro and a con. It is on Ocean Ave. right next to the beach, but that beach is filled with bums.

Cons

Ask yourself if you want to work for a company that would rather write fake reviews on Glassdoor than address the actual problems with the culture. The leadership team is mostly composed of under-qualified people who weaseled their way into the roles they have. Only the CEO has actual experience in his role, but he is so out of touch and, frankly, no one cares what he has to say internally. The big monster at TrueCar is the horrible leadership/management within Product/Tech. They fired the CPO a good year or so ago (along with several other VPs) and since Product has been led by a group of extremely careless and untalented individuals. These individuals are mostly "rest and vesting" hoping that their direct reports can figure out ways to grow the business, as they clearly cannot. On top of these guys (and they are all guys), new VPs that have been brought in have turned the culture here even more toxic, including a new(er) individual who seems to think the Amazon way of kissing up, infighting, and playing politics is the way you should run your business. Though this role is now the de-facto leader of product, there's zero leadership skills, but instead a fake nice demeanor that is a facade so you can be terminated the moment you don't bow down. At TrueCar, you're not here to grow your career, but fight for your place so you can keep paying the bills. On the marketing side of the house, there is a small group of people that have 3-4 jobs each. This means that no one actually specializes in anything and therefore execution is poor. Branding has been an after-thought here. Feel free to try and find TrueCar on Twitter, Facebook, YouTube, etc. They are there, but the numbers are tiny compared to others in the market. The turnover here is incredulous. Lost both the CFO and Chief Human Resources Officer on the same day (just a few weeks ago). As other reviews have mentioned, lost 30-40% of Product/Tech last year alone and people are leaving by the week. They can't get anyone to stay and based on the culture described above, who would? I feel bad for the new hires who failed to read Glassdoor reviews before joining. I can only assume they realized after weeks 2 or 3 that they made a big mistake.

Viewing 25 - 27 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.