Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 67 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 22 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "low pay but can bring pet to work" ((in 24 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

5.0

Dec 2, 2015

Career growth and ANIMALS!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are passionate about helping animals and you are highly driven and flexible with change, Trupanion in an amazing place to work! I started here entry level 5+ years ago and have worked my way to a manager level obtaining an invaluable skill set. From my experience, there are endless opportunities for career advancement, and you can bring your dog, cat, and kid to work!

Cons

Fast growth can come with poor planning. I think we're getting better at it, but there have definitely been some growth pains.

Trupanion Response

10y

We appreciate the feedback! Thank you for taking the time to leave a review here and for all your hard work!

5.0

Nov 5, 2015

Great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities to advance. Opportunities to help grow a brand new industry in the US. Working within a field of incredible animal lovers. Smart People. Great Benefits. Needed Product.

Cons

You have to do your job, and figure out ways to fix issues yourself. Could be a con for some. Not a place to slide by. People will ask you what you do if it doesn't seem like you're pulling your weight.

Trupanion Response

10y

Thank you for leaving such a thoughtful review. We're happy that you are enjoying your time with Trupanion and hope that your positive attitude continues to be fostered in this environment.

5.0

Nov 2, 2015

TruTastic

Medical records

Recommend

CEO approval

Business Outlook

Pros

Compassionate and fair. Rewards hard work, open door

Cons

company is growing and it's difficult to keep track of all the new co-workers

Trupanion Response

10y

Thank you! We appreciate that you recognize our commitment to fostering a caring, fair work environment. And thank you for being a part of our team here at Trupanion!

Viewing 376 - 378 of 427 Reviews

Jobs at Trupanion

Operations & Automation Partner

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Customer Retention Specialist (Pacific Time Hours)

French Bilingual, Partner Support Coordinator

Manufacturing Engineer

Trupanion

Trupanion reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Career growth and ANIMALS!

Great.

TruTastic

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