Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 21 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 12 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "low salary" ((in 12 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

4.0

May 23, 2023

Great company

Member experience specialist

Recommend

CEO approval

Business Outlook

Pros

Get benefits, get team to work with, the managers don't feed you unnecessary stress

Cons

the clients can be pretty mean

Trupanion Response

2y

Thank you for sharing your feedback and we appreciate that you enjoy Trupanion's great benefits in addition to being part of a great team. If you need any support regarding interactions with members, please raise these concerns with your direct manager.

4.0

Apr 23, 2023

Decent pay if coming from vet med

Medical records coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, bonus opportunities, performance based raised, RSUs offered

Cons

No annual reviews or cost of living raises, no 401k match, value of RSU benefit dependent on how company stock is performing, which can vary

Trupanion Response

3y

Thanks for your review! We're glad to hear that you have been enjoying our benefits packages and the compensation model for the sales team. If you ever have any questions or feedback, please don't hesitate to reach out to PeopleOps@Trupanion.com!

5.0

Apr 17, 2023

Trupanion is Awesome

Sales

Recommend

CEO approval

Business Outlook

Pros

Easiest sales job I have ever had. Management is the coolest. Great benefits. Six figure job if you know how to close.

Cons

Easiest sales job I have ever had. bit bored. If you make a healthy six figures on the sales team not a ton of career opportunities past that point. But we are in sales for a reason, so not a huge con.

Trupanion Response

3y

Thanks for your review! We always appreciate hearing from team members who are thriving in their roles. People Ops and Contact center leaders are constantly evaluating what career development resources are available to team members, so if you ever have feedback or insights you would like to share, our email is PeopleOps@Trupanion.com and we would be happy to hear from you!

Viewing 127 - 129 of 428 Reviews

Jobs at Trupanion

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Trupanion

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Great company

Decent pay if coming from vet med

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