Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 75 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "There is a good work life balance and they're very diverse." ((in 16 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 30 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 22 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 19 reviews)); "Low salary" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

5.0

Oct 18, 2019

Second Happiest Place on Earth

Member experience representative

Recommend

CEO approval

Business Outlook

Pros

Everyone helps each other succeed, all benefits are very transparent, employee mental health very important having nap rooms, maternal nursing privacy rooms, puppy play rooms, PETS AT WORK, two different cafe/ala carte food selections in conjunction with rotating breakfast/lunch food trucks that come to the office, regular, flavored, carbonated flavored water available to any and everyone, coffee and snacks as needed to keep you going throughout the day, And overall VERY amazing place to be every day.

Cons

Parking in limited after 8AM.

Trupanion Response

Thanks for posting a review! We're always assessing options to improve the commuter experience.

1.0

Oct 16, 2019

Trial and ERROR!

Customer care

Recommend

CEO approval

Business Outlook

Pros

A good place for moms and benefits

Cons

Low pay how do people survive here they must 0 obligations

Trupanion Response

We're interested in hearing more about your advice to management. If you are comfortable doing so, reach out to peopleops@trupanion.com to provide additional context or to set up a time for a confidential chat.

1.0

Sep 20, 2019

SCAM

Partner

Recommend

CEO approval

Business Outlook

Pros

There are no pros about this company.

Cons

Low pay, no room for advancement, the staff is a joke.

Viewing 289 - 291 of 428 Reviews

Jobs at Trupanion

Enterprise Software Architect

Cybersecurity Engineer

French Bilingual, Partner Support Coordinator

Manufacturing Engineer