Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 10 reviews)); "Some great customers and employees" ((in 7 reviews)); "Paid holidays." ((in 5 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 67 reviews)); "Awful upper management." ((in 15 reviews)); "No upward mobility, poor training, work Saturdays" ((in 14 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

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Trustco Bank

Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Mar 30, 2026

Growth Opportunity

Vice president

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment where hard work and dedication are noticed and rewarded.

Cons

If you lack motivation and just try to get by doing the bare minimum you will not be happy.

1.0

Mar 26, 2026

Like "The Office" but not funny

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consistently on-time with bi-weekly pay.

Cons

This is a haphazard (more hazard than hap), nepotism driven "financial institution." Their systems are the best of the 80s, and many employees at the highest level have minimal understanding of their job function. Example, the CEO doesn't have a computer and he currently has at least two family members working at the company. It is well-known that his family acts as spies for the company. In the last 6 months, I know of seven new employees that quit before they reached four months of tenure. This is not hyperbole - if anything, it's understatement. This is a financial sweatshop from top to bottom.

1.0

Mar 21, 2026

Do not work here.

Head teller

Recommend

CEO approval

Business Outlook

Pros

There are no pros for this company.

Cons

Save yourself and do NOT work here. BA is terrible, the managers hired are terrible, your hours are terrible, and you have no room for growth because they will find every reason to not promote or give a raise. It’s a very toxic environment, and company. Please save yourself!

Viewing 10 - 12 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Florida

Longwood, FL

View job

Full Time Courier - Longwood, FL

Longwood, FL

View job

Assistant Branch Manager - Florida

IT Technician- Glenville, NY