U.S. Bank reviews

3.2

46% would recommend to a friend

(12,076 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jul 31, 2024

The end of life

Recommend
CEO approval
Business Outlook

Pros

Get paid to do the bare minimum. Safe job environment. Better than Burger King.

Cons

Welcome to the thief of joy and of any kind of meaningful existence. US Bank is where average people go to work a mundane job and live a mundane life until they die a mundane death. This company is void of any kind of personality, is completely and effectively removed from anything close to representing the natural human experience, and frowns upon individual joy, inspiration, or individual expression. Don’t let the news letters fool you. You will have no lack of abundance of a constant flow of messaging and propoganda from above about the impacts on the community and improvement to the world around you. You will be gaslit beyond end about your positive contribution to society and how you make a difference and how the company is a part of what’s going good in the world. Greater and greater levels of meaningless sentences spewed out of a never ending flow of meaningless messaging that causes you to lose your sense of self, sense of up from down, sense of any kind of grip on reality. You will be eased, through a cushy job and a steady paycheck, into a sedated and happy malaise, as your energy and your freedom and passion and youth is taken from you. Day after day, week after week, draining, vapiring, suckling your life force away. If you ever manage to quit you will emerge as a skill-less, colorless, flavorless, directionless, identity-less blob of organic matter, who’s soul purpose in life has been to move modern day stones back and forth from one side of the “intellectual business optimization and progress” (or some other form of corporate garble) desert to the other, as managers cycle in and out, starting up in a direction that was the opposite of the manager before, which was the same as the manager two managers ago, which was the opposite of the manager three managers ago. Management doesn’t care about the ideas of their smart mouthed underlings. Management would like these “subordinates” to shut up and do as they were told. Because the direction has come from above, from the people who know best … even though those people have been at the company for the shortest amount of time and are doing what already has been done an infinite amount of times in the past and has never actually worked out … even though the peon underlings have been there the whole time and know exactly what is going to work and not work. Management is obsessed with their own advancement and reputation and success, trampling overhead their very own team to gain an edge in perceived greatness. Hard work is rewarded with more work. Creativity is rewarded with reprimand. Following directions is rewarded with rework. Critical thinking is grounds for release. Training? What training. Us bank. It doesn’t need its people. But it employs them. It makes so much money. An unstoppable force in the world. A god-like business model for endless revenue. Unstoppable. People are not needed. People don’t run the company. People are hired to watch. To assess, to QC, evaluate. To move papers from here to over there. To look busy. To give their recruiters meaning. To worship the great cruise ship. The lifeless machine that keeps churning and crushing and fueling and bringing. That keeps everybody sedated and happy as they ride out their lives on this cruise ship to h*ll. But hey, it’s a great work life balance! 😀

3.0
Mar 27, 2024

Morale continues to drop

Recommend
CEO approval
Business Outlook

Pros

Salary overall is good and on par with similar roles in the industry. The benefits are decent, yes they could always be better, but again they are likely on par with the direction others have gone. The bank is an ethical company to work for; even with the cons I list, I have never been asked to do anything not above board. I appreciate this a lot about working for U.S. Bank and it's one of the reasons I stay here. I appreciate the leadership that Greg C. and his team bring regarding DEI. This initiative should be important to all; it's the right thing to do.

Cons

CEO received a huge pay bump in 2024 but most of us were told we didn't meet our goals. As a result, our yearly merit increase is less than half that of inflation, and bonuses were reduced. I think Andy is a great CEO but I'm curious how we cannot meet our goals but Andy still gets his raise. Leadership often appears to make decisions without knowing the whole story. Communication is also very poor and tone-deaf at times. Leaders give off this ivory tower vibe anytime people complain about RTO. They openly ignore how the financial impact on us, is much greater than on them. Due to their high salaries; parking and gas prices being way up don't have the same impact on their bottom line. Leaders often spend money on lunches, breakfasts, shoes, travel to India and so there is little budget left at the team/group level. This kills morale for those, especially people driving into offices. The bank has done a very poor job with RTO, the spaces are not inviting, leaders and managers often are not there (still living in a remote city) and the general response is "Deal with it, this is how it was before". Again very tone-deaf of leaders to talk this way. Even with these Cons, I do like working for the bank, thanks to my amazing coworkers and in my case my manager.

1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, parental leave, but

Cons

Pay is below par, let alone they state their motto is “we power human potential” but do not care about their employees at all. My position was hired on as remote AFTER covid, now removing all remote. I accepted the position under pretense of not commuting by. Now have so many extra expenses to do the same job I can do at home

Viewing 34 - 36 of 12,076 Reviews

Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.