U.S. Bank reviews

3.2

46% would recommend to a friend

(12,075 total reviews)
avatar

Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
May 21, 2025

Company morale has tanked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct manager, peers and coworkers.

Cons

Senior management prioritizes profit and shareholders over employees. Morale is low and not acknowledge by senior management. Raises are minimal and do not cover inflation.

2.0
May 6, 2025

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and decent insurance.

Cons

Crumbling real estate, leadership doesn't listen, no accountability, no consistency between leaders, verbal/mental/emotional abuse of employees, favoritism, retaliation, no psychological safety, little to no recognition, a culture of liars, and new CEO Gunjan Kedia, who introduced herself in her first Town Hall by mocking employees for their questions, telling an employee that they need to find some friends, gaslighting employees by saying that morale is very high when presented with a question about morale being very low (which it is), responding to a question about increased wages by telling us we're selfish, warning employees that continued concern over RTO is "nonsense" that needs to stop, and telling everyone that employees who choose to leave for disagreeing with her will have their departure celebrated.

1.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

None that come to mind, Nothing really sets this bank apart anymore.

Cons

- Return to office double cross, I came on as permanent remote and was told I would remain remote (In offer letter), I have been remote for 10 plus years and have always been a productive employee with no issues. Now they sprung some return to office nonsense on us under the disguise of collaboration/partnership. Only problem, I'M THE ONLY ONE ON MY TEAM THAT HAS TO COME BACK TO THE OFFICE IN MY REGION. Which raises another problem, they are picking and choosing who has to return to office. And performance is NOT a factor. That type of preferential treatment feels illegal. - Collusion with other banks. One of the execs admitted partnering with other banks on a town hall call, which I imagine is a form of control to make sure no banks stand apart from the pack as an employer of choice. - Disconnected management, they always spout bs of being agile and adapting, but they are not adapting when it comes to PRODUCTIVE remote work.

Viewing 31 - 33 of 12,075 Reviews

Glassdoor has 12,847 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.