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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      3.2

      46% would recommend to a friend

      (12,076 total reviews)
      avatar

      Gunjan Kedia

      29% approve of CEO

      41% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.0

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      Jun 26, 2025

      Toxic Tone at the Top

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most rank and file are nice

      Cons

      Hostile tone at the top. Leadership can’t grow revenue so they continue to push efficiency/cost cuts. That only works to a point before it becomes a liability and adds risk and stress into the system. Folks on my team are now doing the work of 2.5 people bc they don’t backfill or hire. People around me are just trying to barely stay afloat. Upper management doesn’t care as long as they keep collecting their millions.

      1.0
      May 20, 2025

      Tanking

      It
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct manager and employees I work with

      Cons

      Morale is extremely low. Layoffs are occuring each month. They are having everyone go back to the office, even if you were hired 100% remote. Upper management asks for feedback, but they really don't care. The new CEO had a horrid first meeting and most lost respect. Salary ranges continue to go up for new employees but expect a 1-3% raise which in no way keeps up with new employee salary or inflation. Company surveys are a joke. Any suggestions or feedback are ignored. More and more jobs are sent to india.

      1.0
      May 6, 2025

      Avoid this company at all costs, would give 0 stars if I could

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job that provides a paycheck.

      Cons

      Saying the new CEO is bad at her job is an understatement, with how she spoke (laughed at questions from employees, called employees selfish, said their concerns about the RTO mandate being increased and desire to WFH were nonsense, said layoffs weren't a bad thing) during the last meeting she outright despises the employees (unless they are yes men). Pay is below market rate. Benefits are average at best. Remote employees are prohibited from internal transfers now. More layoffs are incoming. Tons of outsourcing (will be more in the future as well with the new CEO). New CEO is looking to heavily "cut expenses". RTO mandate (that has a 99.99% chance of increasing to 5 days in office because of the new CEO). Outdated tech with tons of tech-debt. Constantly implementing (without testing or thinking about edge cases) new changes to the deployment pipelines that introduce more red tape and slows deployment time.

      Viewing 40 - 42 of 12,076 Reviews
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      ReviewsU.S. Bank reviews

      Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.