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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      3.2

      46% would recommend to a friend

      (12,079 total reviews)
      avatar

      Gunjan Kedia

      29% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      12K reviews
      1.0
      Jun 9, 2025

      Terrible company, getting worse

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would describe absolutely nothing positive about US Bank

      Cons

      The culture is toxic. Leadership is toxic and getting worse. It's like a high school drama where people are promoted because of who they know, not what they know. The place is a disaster. Stay away

      1.0
      May 23, 2025

      RUN!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any to be honest.

      Cons

      Poor Leadership: Since 2019, U.S. Bank’s leadership has made a series of questionable decisions, resulting in significant disruption across the organization. In just the past 17 months, these actions have cost tens of thousands of employees their livelihoods. The recent appointment of Gunjan Kedia as CEO has sparked further concern. During a recent Town Hall, Kedia dismissed legitimate employee questions with laughter and mockery, an incident that raised serious doubts about her leadership and her understanding of the gravity of the issues facing the organization she now leads.

      1.0
      May 19, 2025

      over 12 year employee - not recommended for career

      Senior technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of my years were decent. Moved up some grade levels. Pay lower than what others in the industry pay, but that was understood to be in exchange for some decent job security. Example: during 2008 recession, they decided 5% pay cut with a corresponding furlough instead of layoffs. Classy and human.

      Cons

      Things have changed for the worse after Richard Davis (former CEO) left. Offshore technical work is the norm and getting worse. Tech areas are filled with H1B visa holders. The people first philosophy is completely gone. I can't recommend this as a place to work as a career anymore. I am a high performing employee, and I stand by this.

      Viewing 64 - 66 of 12,079 Reviews
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      ReviewsU.S. Bank reviews

      Glassdoor has 12,852 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.