U.S. Bank reviews

3.2

46% would recommend to a friend

(12,079 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be friendly, you might meet some nice clients, great place to learn a few things about banking as a whole

Cons

where do I start, pay is aweful they offer the lowest pay I have seen in all the major banks, if you don't get a good starting pay you are unlikely to get a raise they don't like to give raises, you will have sales metrics comparable to those of sales companies despite the bank claiming and saying that they are not a sales company and only offer products when it matters to the client even tho that is a lie and you are pushed to offer everyone anything even if it isn't beneficial. Overall stressful company, not a fair place to work if you care about your mental sanity and during my one year here I saw lots of turnaround and we had to lie to customers about why as they usually formed bonds with our bankers and were upset to see them leave

3.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Eligible for 401k match after 1 year , vests immediately. Only 4% match which is mediocre , but having the pension makes the retirement benefits somewhat tolerable Paternity leave is average , 10 weeks.

Cons

PTO isn't good , only 2-3 weeks based on your tenure and pay grade. You'll only sniff 4 weeks if you purchase a week of PTO during open enrollment or work there for 5-10+ years and reach a high pay grade role. 2 health plan options , neither are great Salary is below industry average

1.0
Mar 26, 2024

Moving Backwards

Recommend
CEO approval
Business Outlook

Pros

I stay only due to tenure. I would've said that I enjoy the flexibility of working remotely, but that flexibility is being taken from me and others on my team. I like my job, I like my team, I like the areas we support.

Cons

Sr. Leadership doesn't listen, care, or acknowledge what employees want. They are dismissive of employees who have a proven track record of solid work performance while working remote since even pre-pandemic times. They are out of touch, "old school" thinkers who are limiting the bank, their employees, and our ability to manage our work. Jodi Richard said that "great managers" will keep employees engaged... but these "great managers" can't decide if their teams can work remotely or not. And your raises and bonuses, meager as they are, are tied to your in office attendance, as are your advancement opportunities (I didn't know I was still in middle school...). The bank uses geographic areas to define salaries, meaning you may do the same work for less pay than your peers. Merit increases (not raises, the bank doesn't give those. You have to deserve a raise) do not keep up with cost of living increases or inflation. The bank doesn't really reward tenure in a role. You may come in at a decent rate, but everyone coming in after you is getting paid more than you are. The longer you stay, the larger the difference (as a data point, a requisition for a place on my team was open in November of last year. The minimum pay listed was 8k more than the rest of us were getting paid. My merit increase for this year was 3k). Benefits are okay, but health insurance is on the spendier side. There is rampant favoritism and thus promotions don't need to be earned if someone likes you.

Viewing 67 - 69 of 12,079 Reviews

Glassdoor has 12,852 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.