U.S. Bank reviews

3.2

46% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay isn't bad, decent autonomy ( they don't track every minute of your day), you get a chance to solve big problems, maturing design system

Cons

Fake woke culture and a lot of groupthink. At times it felt a little cultish. They bend over backwards for pronouns and the like but could care less about other neurological conditions. In general there's a great empathy for all the hot conditions of the day. But for people with lesser known or undefined mental health issues there is no accommodation. Words are more important than actions. Management brags about hiring people based on their race or gender. Compliance and risk procedures suck any fun out if designing things.

4.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Decent work-life balance 2. Provides ample number of challenges to solve 3. Friendly colleagues & Mentors

Cons

1. Inconsistent pay structure and many disparities 2. Ignoring existing employees for new hiring 3. Politics at leadership level is slowing down the Technology Modernization efforts. 4. Worst HR team.

1.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook

Pros

You will learn to recognize a fundamentally toxic organization after working here. You will get multiple "goodbye" emails each week with subtle jabs about how horrible the environment was. You will be restructured every 6 months at minimum, more likely every 4 months. If you are at all successful, you will be attacked by mediocre employees who have worked here for years and can't get hired anywhere else. You will eventually be replaced by a parallel outsourced design team who works 10 hour days at a fraction of your salary.

Cons

This is the worst place I have ever worked and can't wait to leave. I've been here for a few years but finally have another offer. I was restructured yet again and have been relentlessly bullied by coworkers in my new department. These "coworkers" are on a project where it seems there were too many people and not enough work. Even though I was on a different project, these people have attacked me and anyone transferred to the dept. Things were supposed to change with all of the new executive leadership. The bullying has worsened since they arrived. I am also now being forced to work with the bullies because they are merging our teams (more restructuring!!!). Some of us tried to escalate the issues but we were ignored. All the executives have done is talk. They do things that don't matter right now, like set up "cafes", instead of solving real crisis problems. We need real leadership. We need a zero tolerance bullying policy. This place will be burnt to the ground by the people who have been rotting here....chasing away all the new talent. One person left this summer, said in a group meeting that she lost 15lbs in a month from not eating due to the stress. There was another person who left shortly after the new executives arrived because of the spiral downwards of leadership in the design department. These are huge signs you can't ignore. It is not only grunts like me leaving...it is managers and directors because even they know they can't fix USB now. This is an abusive culture. But wait, there's more. So much outsourcing. They have parallel design teams in India that are supposed to work with you. Except how do you work with them when they are asleep when you are awake? USB keeps saying they are not our replacements. Yet they have the same number of employees and are working on the exact same products. I started out as a contractor and at the time, my agency said that in about 3 years USB would stop hiring in the U.S. and not backfill...so that the outsourced contractors could take over the design work.

Viewing 88 - 90 of 12,081 Reviews

Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.