U.S. Bank reviews

3.2

46% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- The benefits are nice

Cons

- Might have been just me, but my manager sucked - Terrible recovery of 401k and it would take 2 weeks before I could even start the process to recover my account and an additional 2 weeks to receive my funds - Timing is terrible. I quit back in August, got 4 threatening letters at once about their equipment (even though I didn't have return slips and refused to pay $200+ for returning their equipment) and it's currently October 15th with no update aside from "You'll have to wait, you're at the end of the process," although I contacted HR on October 4th (after repeated contacts from September 1st thru 20th regarding these slips) - If you ever need help for anything HR related, expect a hour and a half hour long wait just to get basically told "Welp. We can't do anything," or "Someone else handles that," and a further hour and a half wait to be told the former - Please, honestly, unless you need money, never work here if possible. Maybe I got unlucky once again, but I would rather work at McDonald's than here ever again in my life

3.0
Dec 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Very financially disciplined, ethically sound.

Cons

Quality of leadership varies quite a bit. As with most banks, there isn't a lot of emotional intelligence among the leadership ranks.

1.0
Nov 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Use US Bank work experience as baseline to compare better jobs.

Cons

Retaliation for asking about work status of Indian contractor. Personnel will tell lies to protect mangers. Personnel department has no integrity.

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U.S. Bank Response
8y
Hello. Your review regarding retaliation is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an investigation if appropriate. Thank you.
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