U.S. Bank reviews

3.2

46% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Feb 18, 2016

Revolving Door

Recommend
CEO approval
Business Outlook

Pros

Good training. Thats really all I can say they offer detailed training and lots of it.

Cons

Pay is in no way competitive. When bankers started hitting high point scores for bonuses, they changed the way bonuses were paid in order to pay less. Sales goals border on the impossible. Lending department turns down about 90% of the applications I put in. They tell you to build customer relationships then push you to force products down customers throats. When bank branches revenue is low branch managers will terminate you sighting low sales volume in order to improve revenue. Work to life balance is extremely poor as they will schedule you sometimes till 9pm to have you do sales calls after the branch is closed. District managers damage moral by constantly reassuring you that your are replaceable and that there are hundreds of people looking to fill your position. Once she even handed out McDonalds applications at a bankers meeting. After 4 years of employment I worked for 4 different branch managers and worked with about 5 different bankers. Was never offered a raise or promotion and worked 5-7 days a week standing for 8-10 hours.

1.0
Feb 23, 2026

Awful company to work for

Recommend
CEO approval
Business Outlook

Pros

Employees for the most part are great

Cons

Clueless CEO seems to want to drive growth at the employees expense. Lack of leadership and guidance Pushing AI as the solution to every issue Absolutely no pay incentive Awful raises year over year regardless of work No promotions Talk to us surveys cherry pick findings Town halls are useless and answer questions without answering questions

1.0
Sep 25, 2025

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Bonuses. Can purchase an extra week of vacation.

Cons

Agism. If you’re above a certain age, you are first in the list for layoff. Offshoring IT roles to India. Your role WILL be eliminated if you’re a software engineer, QA, UX, and CX. As USB shifts their employee base to offshore or lower salaried H1Bs, expect rolling layoffs to continue. Do not work here. There are better options.

Viewing 94 - 96 of 12,081 Reviews

Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.