U.S. Bank reviews

3.2

45% would recommend to a friend

(12,090 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Aug 17, 2010

Seems good so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was brought in as a temp and then hired on as an actual employee after a month and I haven't been there very long yet but the people seem friendly and my manager is helpful.

Cons

I don't really like their benefits package. The deductibles are high and you still pay a lot per paycheck for them.

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

The bank is financially sound because they are ultra-conservative in their lending practices.

Cons

Salaries are some of the lowest in the market. No merit increases, no cost of living increases. Upper management has made it nearly impossible to earn incentive. Even if you pull your weight and exceed expectations, all it takes is one person getting a bad customer service score to negate bonuses for ALL employees. Computers are all ancient. They upload new programs to the computers but never adjust for processors or memory, so the systems are constantly locking up and slow. This results in poor customer service scores, which in turn results in no incentive payout for employees due to circumstances completely beyond their control. Management is inconsistent with policies. Sales goals are unrealistic. In short, go somewhere else if you want to work in the banking industry. US Bank is a waste of time and energy. They don't care about their employees. I am hesitant to tell people where I work.

Viewing 11869 - 11871 of 12,090 Reviews

Glassdoor has 12,865 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.