Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,865 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The Benefits are good and they have a pension plan in addition to a 401(k) plan" ((in 987 reviews)); "Good work life balance and SLA" ((in 657 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 604 reviews)); "Culture is great and very helpful." ((in 372 reviews)); "Great coworkers and guidance for role." ((in 233 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 686 reviews)); "Management is very poor and team lacked diversity" ((in 560 reviews)); "Management wants you to move up which is good unless your specific manager is lazy which mine was." ((in 281 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 218 reviews)); "They move slow and upper management is horrible" ((in 215 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

Skip to content Skip to footer

Notifications

U.S. Bank

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,090 total reviews)

Gunjan Kedia

27% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

2.9

Career opportunities

2.6

Senior management

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 6, 2010

In-store too stressful

Banker i

Recommend

CEO approval

Business Outlook

Pros

Mostly good people to work with. Potential to bonus. Training program is good. Small company feel for the most part.

Cons

The areas in which a person excels are not necessarily measurable by upper management. The amount of work it takes to earn a decent bonus is excessive.

3.0

Aug 3, 2010

OK

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Strong management in place. Conservative/strong bank.

Cons

Low pay. Poor work facility.

5.0

Aug 3, 2010

Great place for an unexpected career in banking

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Excellent mission and philosophy starting from the top down. Regular surveys and reviews. Open and honest two-way communication.

Cons

As all regulated banking industries, duties are extremely segregated between departments. This can create an atmosphere of competition. U.S. Bank employees however do a great job of (for)seeing an issue and attacking it as a team.

Viewing 11872 - 11874 of 12,090 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at U.S. Bank

Administrative Assistant

Case Processor - Check Fraud

Operations Processor-Government Payment Research

Contact Center Customer Experience Specialist - Cardmember Services

U.S. Bank reviews FAQs

Reviews U.S. Bank reviews

U.S. Bank

U.S. Bank reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

In-store too stressful

OK

Great place for an unexpected career in banking

Top companies for "Compensation and Benefits" near you

Jobs at U.S. Bank

U.S. Bank reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

U.S. Bank reviews FAQs

Jobs at U.S. Bank