U.S. Bank reviews

3.2

45% would recommend to a friend

(12,088 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most companies with a pension and vacation buy.

Cons

Your job will be changed constantly and you'll have no say in it. Unfortunately, the tools to do the job aren't given. Management hasn't done most jobs below them so they can't mentor their employees, they can only measure results.

5.0
Jun 13, 2010

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Responsible company that operates with conservative risk and didn't get caught up in the subprime mortgage nightmare. Hence, we suffered much less than most financial institutions. The executive management are effective, competent leaders who know their job and treat their employees well.

Cons

The middle and upper management need to do a better job of taking the advice and recommendations of the people on the front lines. Every few years we seem to go through these programs where the management wants to hear our thoughts and ideas, they invest in the research, but then never seem to follow through with implementing any of it.

3.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

A strong commitment to customer service - working with the customer is the company's top priority so you don't have to feel completely rude and heartless when speaking with others.

Cons

The emphasis on Customer service extends to sales as well, therefore it is completely plausible that one would exceed all sales goals and yet not receive incentive pay. Not only that but your incentive payout is not based on your individual loyalty score, but that of your entire branch. One bad egg can mean that no one in the branch receives a bonus.

Viewing 11893 - 11895 of 12,088 Reviews

Glassdoor has 12,863 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.