U.S. Bank reviews

3.2

45% would recommend to a friend

(12,081 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jun 14, 2009

US Bank Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bankers hours, private desk and office, friendly staff and customers, benefits are pretty good, time off is generous, ample training is provided

Cons

inflated management expectations - management expects you to make sales calls to customers and convince people to apply for loans. Banker is not a salesman.

4.0
Jun 9, 2009
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot here, and take it to another company. The people who work here are fun to be around. The company is very understanding of its employees time off needs and employees are allowed very flexible hours. Also a very stable company to work for. Management is very conservitive with the handling of bank assets and the company didnt take too much damage from the current economy crisis.

Cons

The pay scale is horrible. Raises are non existant, instead you get a yearly bonus of about 2-3% of your salary. Since the only way to get a raise is to work 60 hours a week and basically become a brainwashed slave, you get stuck making the same salary for years. Everything is so segregated, each department does its own thing without knowledge of how it effects other departments. Can cause many issues with processing errors etc. Management expects employees to work 60+ hours if they are salary and still maintain a pleasant personality. Turnaround is high. People stay in a position for a year or two and then move on.

4.0
May 27, 2009
Recommend
CEO approval
Business Outlook

Pros

U.S. Bank is a financially solid company that isn't being affected by the sub-prime mortgage crisis, therefore your job is pretty well secure. The benefits are great,

Cons

The pay isn't competitive with other banks, it is a pay for performance, but that actually equals, amazing performance earns mediocre bonus. In the In-Store branches we are open 7 days a week, which isn't actually necessary, but we have to do it. And you only get 4 holidays off and the rest you work and then are given a floating holiay, which is a day you can take off paid.

Viewing 11980 - 11982 of 12,081 Reviews

Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.