U.S. Bank reviews

3.2

45% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
May 26, 2009
Recommend
CEO approval
Business Outlook

Pros

A very compitent management team. Knowledge about the current status of the company was always readily avaliable.

Cons

The opportunities for advancement within the company were hard to come by.

1.0
May 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Not allowed to work more than 40 hours a week. Work for a steady bank which acts conservatively with its investments, thus ensuring that you do not get laid off.

Cons

The pay was very low. No respect for college degrees. Retail branches are primarily seen as sales branches, service is a secondary priority. I was hired as a personal banker in an in-store branch. Management actually expected us to walk around the grocery store and ask people to open checking accounts, credit cards, home equity loans, etc while they were picking up their bread and diapers. Constant focus on sales even though the bank's products could not compete on a numbers basis with local competitors across the street. The place had a continual rotating door. Worked their for 1 year and by the time I was done all of my original co-workers had already quit. Came back a few months later and everyone else was also gone.

2.0
May 17, 2009
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for US Bank is the employees

Cons

The customer service side, pressure on sales, the venting of customers, and basically you have to be a robot or a little brain washed to enjoy working for them. I must be in the wrong career

Viewing 11983 - 11985 of 12,081 Reviews

Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.