U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
May 20, 2025

Not Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and bonuses were just ok.

Cons

Sr leaders are terrible. Working in TOS Sr leaders can’t make a decision, can’t go one week without changing priorities then wonder why nothing gets done on time. Layoffs every other month. You will need to use Teams translate to understand what 90% of the people talking are saying in a meeting, this will get worse as they offshore more jobs. This place will suck the life out of you,

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

USB used to be a welcoming company that lived by the motto of “doing the right thing”. That’s in the past.

Cons

Employees were recruited into the organization as remote employees only to have the rug pulled under them. They are now required to go into the office three days per week even though their peers do not work in the same office. Basically, you are commuting for now reason other then for the company to make your life difficult so that you’ll resign. The new CEO, Gunjan Kedia, is a tone deaf psychopath.

1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

401k march after one year of service Pension plan Federal holidays off

Cons

Managers do little to nothing for your career development. People do not get promoted, once hired, you will stay in the same position for years until you leave the company. Bad employees stay and ruin everything because the bank doesn’t fire anyone. Layoffs are happening left and right and merit bonus are non-existent.

Viewing 157 - 159 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.