U.S. Bank reviews

3.2

45% would recommend to a friend

(12,088 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Stable Job Healthy work life balance fully remote (depending on team) Consistency in management staff/strategy

Cons

Extremely difficult to move between roles (I'm not someone who has had difficulty with this personally, but I can count on three hands the amount of talented coworkers I have lost because they received an offer that doubled their comp. They just could not find another role in the company that anyone would consider them for.)

5.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

I was regularly promoted, rewarded and recognized for my hard work. I had a flexible work schedule and was allowed to work remotely. I was given tasks and trusted to complete them on my own terms, support was given when requested and my manager was investing in me.

Cons

I was laid off due to corporate restructuring, my role as well as many others were eliminated, I was told how great I was and would have "no trouble" landing a new role... I felt I was promised something that could not be delivered and gave me false hope.

1.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Hybrid/Remote work is available for this role. Please note: this option comes at a price.

Cons

Poor Management Poor Training- all done in Ad-Hoc fashion by employees on the floor who are way too busy with their own responsibilities to take the time to thoroughly explain anything. Work-Life balance is non-existent (expected to work 50+ hours weekly with no overtime pay) Company culture is to put the company before your health/family. If you aren’t willing to do this you will be treated like an outsider. Over worked and under paid. Minimal bonus offered and compensation well below industry average. Continue to take on new clients, but don’t hire enough workforce to handle new workload and don’t offer raises/incentives to employees taking on the additional work/hours. Management is dishonest and always looking to get over on you. Management retaliates and treats employees poorly because they can easily get away with it. (With 70k plus employees HR/Employee Services take months to process claims for ANYTHING). Management harasses employees. Department is too busy to train properly, but will then get upset if you aren’t producing at the same level as tenured employees after only a few months.

Viewing 175 - 177 of 12,088 Reviews

Glassdoor has 12,863 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.