U.S. Bank reviews

3.2

45% would recommend to a friend

(12,087 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, get to learn new tech and smart people to work with

Cons

Too many processes. Engineers waste their time in figuring out processes and rather than doing actual development work. Overworked employees. Blame game for missed project deadlines. If you are in stuck in support activities then good luck. No stocks or ESPP.

2.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

The only thing that might remotely be worth it is the pay, but even then for all that we've been through, it doesn't feel like it's enough.

Cons

I started with the company during the very beginning of COVID so my introduction to banking was a bit different. During the interview process I was told that they were restructuring their positions. They were doing away completely with teller positions and wanted to move towards their bankers fulfilling both roles. This, based off what I know now working with them seems more like a move to save on the amount of people they had to have on payroll than anything. We have been understaffed, not just at my location, but at most of the other branches in the local area. This for my branch in specific, all started to be most prevalent after we lost five members of staff within my first six months. It was then left to four members of staff, including myself to manage a high traffic branch, keeping appointments, managing sales goals and somehow getting people through the teller lines. There were not and still are not enough of us to maintain this pace and function. It is taxing to say the least. Most days it feels like I live in the branch.

3.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, can be low stress at times and remote / wfh opportunities available. Company trying to make an effort to promote work-life balance.

Cons

Pay not on par with industry, old tech, old boys club (rewarding time with company and brown-nosing over knowledge and skill), very unorganized and annual layoffs.

Viewing 178 - 180 of 12,087 Reviews

Glassdoor has 12,862 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.