U.S. Bank reviews

3.2

45% would recommend to a friend

(12,087 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

4% 401k match and good benefits.

Cons

To give a little background about myself, I have been with the company for 4+ years. I have gone above and beyond for U.S. Bank. For the first two years (2017-2019) the company was great to work for! Unfortunately, in the last 2 years (2019-2020) the company has gone down hill. First, management like set goals for promotion, then when goals are met, they change the goals without giving promotion for past work. Management also adds more responsibility repeatedly without increase in pay. As of the beginning of 2020, U.S. Bank changed their incentives policy and will also not be paying out commissions or bonuses from here on out. When branch is short staffed they refuse to provide sufficient coverage even provide a lunch. When the branch manager requests to hire more people to compensate for short staff, their request are brushed aside and request is terminated. Lastly, the computers and programs that we use to process transactions are awful and go down continuously. It is a daily activity calling IT with system related issues. I have formally submitted my resignation. I do not recommend working for this company!

1.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

At first, the fantasy of making the banking world better. Thereafter, only the PTO that is better than Wells Fargo

Cons

Had to take a pay cut to get an offer. Bonus structure is really messed up. Ambiguity in every angle, everywhere. Politics, watch your back in every interaction. Lack of authenticity by people in leadership positions. Low morale. Accomplishments never celebrated, but misses punished harshly and you get put on the spotlight in front of everyone. Layoffs every October, hard working people put away. Elder workers sent packing to avoid paying pension benefits. Hypocrisy at its best. Business groups steals ideas and presentations from IT groups and make them look as their own to look good with different audiences.

Viewing 181 - 183 of 12,087 Reviews

Glassdoor has 12,862 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.