U.S. Bank reviews

3.2

45% would recommend to a friend

(12,092 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jan 29, 2012
Recommend
CEO approval
Business Outlook

Pros

free checking account for employees, its wonderful being able to help customers realize their dreams. Policies and procedures are well thought out and clearly written. Operationally sound.

Cons

Like being micromanaged? How about promotions and recogntion not to those qualified but rather to whomever has the best suck-up ability? Have ethics and believe in doing something right rather than just to get approal from the analysts? Then US Bank might indeed be a good place for you to work. The pervasiveness of such behavior starts at least at the top of retail banking within the Cincinnati market

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented, hard-working co-workers. Competitive benefits. 4 Weeks PTO. Bank holidays.

Cons

CEO and Management Committee are destroying what was once a fantastic and brag-worthy corporate culture. Leadership style at the executive level is vindictive, intentionally cruel and highly disorganized. Decisions from the top are reactive and made in retaliation to low employee morale. Leadership brags about investing heavily in AI, but so far AI is mostly uses to surveil and micromanage employees. Many highly talented people were hired under the promise of a fully remote position, only to have it taken back and are now forced to adhere to RTO or face layoffs and no opportunities for advancement or raises. The workforce is systematically being replaced by offshore contractors. Expect highly respected, skilled and loyal co-workers to be quietly fired without notice. Morale is at an all-time low. The RTO metrics are intentionally vague and no one knows exactly what the rules are or what's being tracked. When employees and managers inquire about the rules, the MC refuses to share any information other than "you are required to be in the office 3 days a week, 8 hours a day." However, the monthly tracking requires 61% of a month to be in-office, meaning 3 days won't always meet the metrics being tracked. Tenured managers who have worked for the company for 10+ years and made millions for the bank are being replaced by unqualified friends of the management committee. In an all-employee townhall, the CEO called employees "selfish" and audibly laughed at an employee question about reducing wages.

Viewing 208 - 210 of 12,092 Reviews

Glassdoor has 12,867 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.