U.S. Bank reviews

3.2

45% would recommend to a friend

(12,092 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Mar 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Very strong leadership makes US Bank a very stable place to work with excellent long term prospects. They have been very accommodating of my needs outside the job as I managed the care of a special needs child at home.

Cons

Pay is below average for comparable jobs in region. Very little interest in career development. Benefits getting worse each year. Despite 2 promotions and 5 raises in 7 years, real wage growth adjusted for inflation has been virtually non-existent.

3.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, including a a very generous bonus program, 401K and pension (you don't see that too often anymore). Fully vested in 3 years. Decent vacation time. Managers do listen and it is a very racially diverse company with many opportunities for minorities and women.

Cons

Departments can't seem to cooperate or get along with each other. It is a big company and ofter hard to get the things you need to get your work done. For example I was moved into the testing department and it is nearly impossible to get the documents you needed to actually do the testing. I worked long hours and weekends because other departments couldn't deliver their content on time and then refused to extend the testing time. Bait and switch jobs! Hired me as a web marketing person, then moved me into software testing, which I wasn't remotely interested in. Promised me training for the job and never delivered. A Friend of mine was hired for public relations writer and they tried to make him be a graphic designer even though he had no design experience. It takes a long time to get someone hired there, so when managers have an important spot to fill they just move over the last guy hired to fill it and hope they can learn it. I quite out of frustration, without even having another job to go to. I worked it in the Internet and Mobile Channel Group, other departments aren't this messed up. I would also stay away from there IT department (they call it TOS), unless you are ready to work a lot of late nights and weekends.

1.0
Feb 11, 2013

I would not recommend a career at USBank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great, working environment is friendly and casual. Time-off is granted easily and vacation is easy to obtain.

Cons

HORRIBLE pay and benefits. I have worked at USbank for several years and my pay does not increase in any measurable way (it only decreases as premiums for insurance increase). The health insurance is absolutely terrible. I have tried several different ways to make the insurance work for my family, but we always end up with massive amounts of medical debt for going to the doctor for normal things. There is absolutely no accountability for management. Anytime they want to change something (to benefit themselves) they do it without regard for employees. I detest Usbank and would never recommend them to anyone.

Viewing 205 - 207 of 12,092 Reviews

Glassdoor has 12,867 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.