U.S. Bank reviews

3.2

45% would recommend to a friend

(12,092 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Dec 5, 2014

Very Cliquey

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is ok that is about it

Cons

Management is cliquey very high school in behavior. Employees aren't treated like human beings. If you are unfortunate enough to have to be on the phone all day they will watch you like a hawk everything will be scheduled for you like you are a prisoner. Benefits are awful. Do not trust HR they are there for management not employees.

1.0
Jul 17, 2014

Horrible!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The price of the health insurance was good. Department manager was great. Recognition for good work.

Cons

Although the insurance was "cheap", the pay was bad so the chunk of money it took out of every check made it that much harder to get by with basic living expenses. This company doesn't treat you like a person, they treat you like a number, a peon, like you are disposable. The work was awful. Taking calls with no breathing room in between, not even a second to take a sip of water. Every second you were not on a call went against you and God forbid you needed to use the bathroom. You needed to be a robot. Terrible place. They made me feel like a child. The training was long and it didn't cover a lot of what you encountered with callers everyday and the expectations were completely unrealistic.

3.0
May 5, 2014
Recommend
CEO approval
Business Outlook

Pros

I worked at the US Bancorp CDC. They throw lots of money at their employees. We have yearly lavish outings on a yearly basis. They even had all employees spend a few days at the Trump Hotel in Chicago in suites. The benefits are ok. The headquarters is in Downtown Saint Louis in an area that is booming.

Cons

Not a minority friendly environment. I anticipate a huge lawsuit happening in the future. Minorities are the last to get promoted and the first to be fired. They move minorities in places after the fact to try and avoid lawsuits. I am not a minority, but I am afraid to speak up.

Viewing 202 - 204 of 12,092 Reviews

Glassdoor has 12,867 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.