U.S. Bank reviews

3.2

45% would recommend to a friend

(12,091 total reviews)
avatar

Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Jan 1, 2016

Branch Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

US Bank, both regionally in Los Angeles, and from what I've seen in the Western States, is very stable (they are a major cost-monitoring organization- you can be sure that hell or high water, they will meet their dividend target) company that hires many good hearted people. Compensation is below market, and the name of the game is do more with less (although as they reduce staffing, technology doesn't keep up to automate or empower the customer to pick up for what is sacrificed. And, the company, especially in Los Angeles, has some charismatic and dynamic leaders, who are great at earning employee loyalty. Because much or the organization is made from people who value being "comfortable" and less pressured in their work, but also take less compensation for it, there is tremendous opportunity for the ambitious and responsible person to grow quickly in the organization. The company is very supportive of career development conversations.

Cons

As alluded to above, the company has a deeply ingrained DNA that doesn't trust their business lines to meet revenue targets with sales. Those who have been around for years know the joke that the "year end hiring freeze" is coming, which happens regularly to ensure shareholder dividends are met. Although there is a strong value on people development, there is a very real awareness of the "Corporate crunch," where team sizes are reduced, and technology is not invested in up front to shoulder the lost work. This results in it being difficult for many to take vacation/ enjoy free time, because there aren't enough bodies to go around. Also, pay is significantly below peers like Chase and Citi, and small regional banks.

3.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

lots of employee perks, treat you with respect

Cons

total Midwest culture, very restrictive, extremely hard to change jobs/positions unless you know someone, management does not let you go and they hire from outside more

Viewing 199 - 201 of 12,091 Reviews

Glassdoor has 12,866 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.