U.S. Bank reviews

3.2

46% would recommend to a friend

(12,076 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- WLB is very very good. Never felt pressured to work more than required - Manageable day-to-day workload (prob depending on team) - Nice offices - Good people - Until recently there was excellent stability - They do make all attempts to listen to employees on most things

Cons

- Comp/benefits are quite meager, even for banking. We get generous time-off, annual bonuses, and a pension. But salary, insurance, commuter benefits, etc all leave much to be desired. - Remote culture is poor (prob depending on team). Most employees would prefer to WFH for life but upper mgmt is pushing everyone into the office this year, causing mass unhappiness. - Recent focus on offshoring has resulted in layoffs/early retirement of long-time employees with a ton of invaluable business knowledge. These individuals were taken care of, via generous severance or finding another internal job, but team morale was hit very hard. - Holy technical debt, Batman! - Rushing very important, and massive in scale, technical changes. Such as cloud, Git, Maven, CI/CD. DevOps/Infra teams are generally understaffed and come off as unhelpful to dev groups. - Because of the above, it really does seem like upper mgmt is not listening. Rather they go all-in on buzzwords at the expense of the engineering teams making it happen.

2.0
Dec 1, 2018

Archaic, 1950s bank culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very stable, 9 AM - 5 PM hours. - 90% of the job is showing up to work for the required hours - Allowed to work from home

Cons

- Every position is a function, operating outside of your function is perceived as a threat. - The management system is based on time & tenure. Every meeting started with introductions with title and number of years at US Bank. You don't speak to those above your "title" without permission or a direct request. I was told many times not to question decisions from SVPs, regardless of how poorly those decisions were made. We lost many deals due to the decisions of "seasoned professionals" - who understand the marketplace. ****Note to self: When everyone repeatedly tells you how smart they are, and how many years they've worked in the same position, that's a really bad sign. Smart people don't need to boast about their time and tenure, they should have the confidence and knowledge to lead, to make a business case. If it's too complicated for you to explain, and you've got all this time and tenure, it's likely you don't understand and therefore cannot articulate a response. -US Bank prides itself on never losing money. Risk adversity is so high, the bank will forego revenue opportunities -- yes, we lost many deals to other banks due to risk aversion. -US Bank is in the dark ages with respect to technology. There are initiatives to bring the bank up to speed, but there is considerable resistance from the old guard to accept technology. There is a general ignorance of how technology can and should be applied, and a great deal of ignorance in technology decision making. - I received training on US Bank's waterfall technology development "best practices". Wait times to have anything developed are abysmally long. The irony is the practice is called the "Agile" practice! Why I state this isn't the agile methodology, the response was "it's our way of moving quickly". In the 18 months I was at US Bank, I wrote more usable code than any of my IT support. - Decision making is top down, and so are approvals on all deals. US Bank does not trust employees to make intelligent decisions. - Very passive aggressive culture. Watch your back. I cannot tell how many times I received a call from my manager to make sure I was at my desk at 4:55 PM.

Viewing 22 - 24 of 12,076 Reviews

Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.