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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      523 reviews
      4.0
      Sep 23, 2014

      Bureaucracy to the max and not the most impressive workforce

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is great Provides training Officers have good OT and pay opportunities

      Cons

      Bureaucracy was stifling. It feels like you have to write a memo to get approval to write the real memo. New approaches to problems, not welcome. Questioning the status quo, not welcome. Professional staff salaries are not that great Slow promotion track

      2.0
      May 14, 2012

      Management is a joke

      Management & program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly visible government agency that is mission driven. Depending on which office you work in; there are opportunities to travel and see the work done by agents and officers.

      Cons

      Management isn't held accountable for anything and seems to be rewarded through promotions for bad behavior. Managers are rated on their leadership skills without any feedback from employees. Developing employees to become top performers is not a priority to managers. It seems that the agency would rather continue to pay contractors than invest in their own employees.

      Viewing 31 - 33 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.