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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Senior management

      3.1

      Culture & values

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      3.0
      Nov 26, 2011

      There is an endless amount of opportunity in this agency.

      Mission support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great way to get involved with federal law enforcement - Excellent Federal benefits (Health, Dental, Retirement, etc) - Flexible work schedules and Telework (for eligible positions) - Career Advancement (Many career ladder positions that non-competitively promote to the GS-12 level) - Many different career opportunities within the agency

      Cons

      - Management does not communicate with its employees enough - Too many meetings behind "closed doors"

      4.0
      Nov 16, 2011

      Pretty Awesome

      Agriculture specialist supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Benefits Time-off US Army Reserve/National Guard "friendly" Ability to pursue "side-projects"

      Cons

      Mundane at times Can be seen as "inferior" from some of the Law Enforcement Officers (Customs, ICE, etc.) Trying to cut our pay and retirement

      3.0
      Nov 3, 2011

      Welcome to bureaucracy!

      Management and program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within my division, I am appreciated for my work, I am given some decent level of work/life balance and I am able to put my ideas forward without fear of reprisal.

      Cons

      The overall senior leadership could benefit from a course in open communication, if such a course exists. Leaders are not as engaged as is necessary to get the most out of their employees. Most of the senior leaders are afraid of their own leaders. Their direction to us is based on that fear - not truly free to think on their own.

      Viewing 514 - 516 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.