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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Senior management

      3.1

      Culture & values

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      5.0
      Sep 15, 2016

      customs and border protection officer

      Officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job has ample opportunity for overtime. I left as a gs 11 step 5. I made well over $100,000 a year. In addition to the pay and benefits, I felt that I made a difference in my community. I intercepted numerous narcotics and alien smuggling attempts.

      Cons

      Long hours away from family. Last minute notice of overtime after working a full 8 hour shift.

      4.0
      Nov 3, 2018

      Great pay but very hard work

      Cbp officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely great pay. It's tough the first two or three years, but automatic pay raises get you great money very quickly. CBP has great training. There are many opportunities to advance, or to put in for other positions and/or agencies. CBP is definitely a place to have a career. Great benefits, retirement, etc.

      Cons

      Not for the faint of heart. You wear a gun and train for deadly force for a reason. This can be a very hazardous job. Also, you have to "give up" your life. Overtime is mandatory, and most times you do not know you are doing mandatory overtime until 1 or 2 hours before your shift is over. Many, many days of 16 hours. By the time you get home and manage to fall asleep, the alarm goes off. This can happen once or twice a week, or even up to 4 times per week. No time for family. If you are single, it is great. If not, well it is NOT great.

      4.0
      Nov 3, 2015

      Border Patrol

      Border patrol agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, plenty of down time. There are a lot of like minded individuals which builds esprit de corps and makes friendships great.

      Cons

      No mobility. Limited upward potential. Bi-polar management from the top down. Extremely politicized environment with little guidance or continuous focus on any particular mission.

      Viewing 10 - 12 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.