U.S. Customs and Border Protection reviews

Often weird hours and holidays as typical in LE. Leave can be hard to get when you want / need it as they are often understaffed to accommodate . You have to set up leave choices for the year by the fall before (usually). The big money comes working double shifts with turnarounds, it's great cash but hard on you. Getting hired is hard due to the polygraph procedure which is right of out 1984 "Orwell". How horrible this is depends on the examiner but their play book comes straight from Internal Affairs with orders to tear you down. Yes I have read it and I personally find it insane. FWIW since it's transition DHS has rated bottom of the list or second place at the bottom in the annual Gov employee satisfaction. survey. First and second level supervisor turnover is very high with many working a couple years then voluntarily busting back to regular officer. There is little or no positive interactive between management and first line officers and CBP brings new meaning to the term Micromanagement . You will encounter these conditions at every POE anywhere in the country with very few exceptions.

Incompetent Supervisors that advanced through the ranks by the agency's growth. Redundant training. Since, nobody really gets fired if someone gets in trouble or messes up they usually end up being a supervisor. Mindless repetitive work. Health and Physical fitness is not a priority. Hiring process is very long.