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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      523 reviews
      3.0
      May 29, 2015

      Border Patrol

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of work outdoors with minimal supervision. Benefits are pretty good, for now. Usually can get time off if needed.

      Cons

      Morale is low due to the constant battle over pay. Lack of prosecution of cases due to current administration. No real brotherhood with co-workers.

      2.0
      Dec 28, 2014

      Data Analyst then Budget Analyst (Intern) - Worked in CBP | OIT | LSS | DAC - went to CBP | OIT | WSPD | BOB

      Data analyst/budget analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      CBP was very good to its interns (benefits wise). Started as GS-05 Step 1 (Very low by the way) - got to step 3 when I was about to leave. Good retirements, lots of government benefits. Some people will also give you a government discount if you mention it. GEICO gave me an extra 10% off. Sorta nice to say you worked for the government. Paid a lot for my training in FAR, COR, Sharepoint, LCCE, etc. Nice to have government holidays off and to have good vacation leave

      Cons

      Management here doesn't care about you. Will easily replace you with contractor if they can. JOIN THE UNION!!! The government managers can be very shady. When I worked at WSPD, my managers promised me one thing then broke it the next. Don't trust your directors, they don't have your back. Literally work until your step grade is up or your GS7/9/11 program finishes. After that, move on to another government job. They promised me a job at the end of my 3.5 year internship (which by itself is kinda odd), but they fired me because of "Lack of Performance" (After I got a JAC Award from the Director that said my performance was outstanding)...Went to a DoD contractor after that.

      1.0
      Jun 20, 2014

      Don't.

      Cbp officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. That's really about it.

      Cons

      Bad management, stupid people, poorly maintained facilities, inadequate staffing, micromanagement,

      Viewing 25 - 27 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.