Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 99 reviews)); "the people are great and doing their best" ((in 45 reviews)); "Benefits are great and that’s about it." ((in 44 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 40 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 24, 2015

Not bad, worked for better, worked for worse.

Contractor sigh

Recommend

CEO approval

Business Outlook

Pros

Good money, home time, your not a Number but they know your voice......IF your a contractor AND your working with an agent. Otherwise, it's easy to get lost in the shuffle. Small town attitude/values.

Cons

Oftentimes, too many departments to deal with. Too many people getting in each other's way and makes it hard to get a problem solved quickly. Sometimes there's only ONE person that can solve a problem, and you get voicemail, but rarely a return call. Small town attitude/values.

5.0

Sep 4, 2015

Great Place to Work

Capacity buyer ii

Recommend

CEO approval

Business Outlook

Pros

Great culture & benefits. You are more than a number to management and can advance quickly if you are capable. Huge name recognition within the Industry makes dealing with partner companies much easier than at smaller firms.

Cons

Commission structure is difficult to understand and could do more to be more competitive with some of the other brokerages in the industry

4.0

Jul 14, 2015

my department, switchboard, is great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good coworkers, understanding direct supervisor

Cons

some other departments aren't helpful.

Viewing 1021 - 1023 of 1,069 Reviews

Jobs at U.S. Xpress

CDL-A Truck Driver: Home Daily - Avg $1,375 - $1,650/wk! No Unloading - Night Shift

Weekend Load Planning

CDL-A Dedicated Team Truck Drivers: Avg $2,200/Wk Per Driver + $5K Sign On Bonus (split)

Phoenix, AZ

View job