UPS reviews

3.4

54% would recommend to a friend

(36,837 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jan 17, 2017

UPS Mexico

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of systems, UPS University, promotion opportunities

Cons

low basic salary, use of own vehicle, too much pressure, no support from operations and finance in solving customer issues

4.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary is ok. Solidarity among same level colleagues makes you feel quickly part of a team. Although work procedures are pretty well thought out you still are given room to implement improvements. The company forces you to think in solutions at minimum costs which in turn calls on you using your creativity. It's a place where you can be yourself. As long as the numbers are in the green you can do whatever you want.

Cons

Every penny must be justified up to the craziest detail and needs approval by to many managers makes the company very bureaucratic. Some warehouses have very questionable working conditions with minimal maintenance. A lot of hard manual labour leads to relatively high absenteeism. Very top down oriented military style management is more and more being implemented by corporate (us).

3.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a review for the Guatemala Call Center. Morning schedules are good and the amount of hours you work is reasonable. The facilities are nice enough and there's an on site cafeteria. Pay is OK but could be much much better.

Cons

On site cafeteria is a little overpriced. There are no facilities for breastfeeding mothers even though they have over 800 employees. Problems with supervisors are not handled nor are unfair working conditions fixed if there is a problem with the supervisor.

Viewing 36376 - 36378 of 36,837 Reviews

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