Does US Immigration and Customs Enforcement pay their employees well?

According to anonymously submitted Glassdoor reviews, US Immigration and Customs Enforcement employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at US Immigration and Customs Enforcement. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at US Immigration and Customs Enforcement?

51% of US Immigration and Customs Enforcement employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Immigration and Customs Enforcement 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at US Immigration and Customs Enforcement?

Deportation Officer (13) , Special Agent (13) , Assistant Chief Counsel (5) , Intern (4) , Accountant (2) , Associate Legal Advisor (2) , Attorney (2) , Detention Officer (2) , General Attorney (2) , Law Clerk (2) , Supervisory Special Agent (2)

What are the pros of working at US Immigration and Customs Enforcement according to real employee reviews?

"Great pay is the only thing good about this place" ((in 15 reviews)); "The benefits are good and the work time is flexible." ((in 15 reviews)); "good people to work with" ((in 9 reviews)); "Good work life balance." ((in 7 reviews)); "Good salary and benefits per federal regulations" ((in 7 reviews))

What are the cons of working at US Immigration and Customs Enforcement according to real employee reviews?

"Poor leadership." ((in 4 reviews)); "Morale is low" ((in 4 reviews)); "workers, bully supervisors, and others who will steal unearned credit." ((in 3 reviews)); "There are very few true professional Intelligence Officers and Analysts, most have been promoted from clerical or other fields with little to none Intelligence training or experience." ((in 3 reviews))

What are the top reviewed US Immigration and Customs Enforcement locations?

Washington , New York , Dallas , San Antonio , Newark , Williston , San Diego , Miami , Atlanta , Arlington , El Paso , Houston , Burlington , Los Angeles , Seattle , Farmers Branch , Salt Lake City , Carbondale , Chicago , Chantilly , Fairfax , Phoenix , Eden , Irving , Fresno , Sacramento , San Francisco , Aurora , Denver , Jena

US Immigration and Customs Enforcement reviews

3.1

51% would recommend to a friend

(130 total reviews)

Luke McCormack

40% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (130 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Immigration and Customs Enforcement has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Immigration and Customs Enforcement employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

130 reviews

3.0

Apr 11, 2015

Information Technology Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company offered decent pay and that's about it. The rest of what I am saying is just filler to meet the twenty word minimum.

Cons

Driving to multiple locations daily, standard employee benefits, no organizational culture, and the worst manager I have ever had in my life.

1.0

Jun 28, 2013

Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

standard government benefits but nothing fantastic

Cons

poor leadership, decisionmaking, communication, unfair treatment, poor morale

3.0

Oct 12, 2008

ICE: Silly name, but good people!

Special agent

Recommend

CEO approval

Business Outlook

Pros

The people in this agency are extremely dedicated. Management in general is very good with a few exceptions. The agency is pretty good about not moving agents around too much. In general if you start the job in one office you can remain there unless you are a supervisor and then you are more likely to be moved. The case work is very good in most groups. You are given alot of freedom to run your cases the way you think they should be run.

Cons

Starting pay is a weak compared to the same job at other agencies ie: ATF, FBI, but after a few years it levels out. New agents can potentially start at a GS 5 when other agencies with 1811's (special agents) start at the GS 9 or 10 level. There has been heavy turnover in recent years resulting in a lack of experienced agents to guide the newer agents. The equipment is sub par. The vehicles and electronic equipment are antiques, they are carry overs from the two legacy agencies which formed ICE, US Customs and INS.

Viewing 46 - 48 of 130 Reviews

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Jobs at US Immigration and Customs Enforcement

Mission Support Specialist

Supervisory Policy Analyst

Management and Program Analyst