USAA reviews

At the time, could not commit to embracing fully remote work or to requiring in-office participation. Felt like my life was in flux: Couldn't make major life decisions because the company kept punting on theirs. Within a couple of weeks of starting, about a third of the benefits were rescinded. It felt like a cruel trick. That year, the plan was to make the bonus even more variable. Work that would've earned you 100% of your expected bonus was slotted to give you about 80% of that. Given the relative size of the bonus, this was going to translate to a 3% pay cut during times of high inflation. No thanks. Was told the role would be highly technical and would allow me programming opportunities in R and Python. But, in my group in my role, there was no real access allowed to either R or Python. You couldn't let R or Python touch the data; you couldn't save your code to git or anywhere that it could be used by anyone else. It was a terribly walled-off sandbox where good work went to die.

As a 15+ years employee who has worked in nearly all the CoSAs of this company, Executive Leadership and CEO has drastically changed. The focus on employees and mission is no longer there. Actions speak louder than words and their actions show time and time again that they only care about their own personal agenda with little care to employees and downstream impacts. The culture is now very negative and “walk on eggshell” with so much politics. Please bring back the great leaders that had integrity, military leadership, and truly cared about the employee and members and not just the bottom line.