USAA reviews

3.2

46% would recommend to a friend

(7,691 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.2 out of 5 stars, based on 7,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The Pay and the bonuses.

Cons

While the compensation at this company is competitive, several issues make it a challenging place to work. Management practices are often ineffective, and there is a noticeable lack of work-life balance. A particularly concerning issue is the workplace culture, where employees frequently speak negatively about one another, and some managers engage in unprofessional conversations about team members based on hearsay. This fosters a toxic and uncomfortable environment. Additionally, unnecessary meetings and unrealistic expectations further contribute to employee dissatisfaction. Despite the good pay, I would not recommend this company for those seeking a healthy and supportive work environment.

3.0
Feb 19, 2025

You earn your paycheck

Recommend
CEO approval
Business Outlook

Pros

They challenge you. They give good continuing education incentives. Most of the leadership was helpful.

Cons

There is more sales and referal pushes youd expect. For those with realistic parenting schedules, the way the PTO is handled makes it very difficult. Not family friendly.

4.0
Feb 19, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great working environment for all

Cons

workforce management and distribution among other areas

Viewing 577 - 579 of 7,691 Reviews

Glassdoor has 8,382 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.