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      USAA

      Engaged Employer

      USAA reviews

      3.2

      46% would recommend to a friend

      (7,687 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.2 out of 5 stars, based on 7,687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      1.0
      Oct 21, 2013

      Worst work environment I ever experienced

      Lead systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, most co-workers were great people and very competant in their jobs.

      Cons

      Management is the worst. Managers are poorly trained, and have too much authority so that they can easily play favorites. In the EBO group, there is a complete lack of ethics among managers.

      2.0
      Oct 21, 2013

      Great benefits, but drunk on kool aid

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has some amazing benefits, however they are usually offset by abysmal pay. They have a very generous PTO program

      Cons

      As a financial advisor, you're not really doing the job you're hired to do. Most of the calls you take are budget reviews, credit advice, or debt advice. I have financial planning advice calls only about 15-20% of the time. Management will always tell you they are working on the quality of referrals, but very little ever changes. Pay is horrible You are "chained" to a desk, and have a very regimented schedule, deviation from that schedule is a fireable offense.

      5.0
      Oct 17, 2013

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      culture wise it is good. Great benefits

      Cons

      Can't think of any cons

      Viewing 7183 - 7185 of 7,687 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,378 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.