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      USAA

      Engaged Employer

      USAA reviews

      3.3

      46% would recommend to a friend

      (7,681 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      3.0
      Jun 2, 2013

      Not exactly what it seems....

      Financial foundations senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, Benefits are Great, generous with paid time off, holiday and annual bonus. Lots of lateral movement opportunities.

      Cons

      Pay is just high enough to make you not want to look elsewhere, and the culture makes you feel as if you are not able to do better else where. Very HIGH stress, extremely micromanaged, bonus is earned however it is pitched as a gift for good work. Low annual raises, even for top performers, very little opportunity for upward growth in the Tampa office.

      5.0
      May 9, 2013

      Great organization and is a great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong mission. innovative leadership and leader of product and experience design.

      Cons

      Can be very beurocratic and slow to change

      4.0
      May 8, 2013

      Great Company w/Excellent Benefits-Hard Licensing Exam

      Financial foundations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere and work ethic is awesome at this company. It's all about serving those who service us in the military. You work hard for what they provide you, ex. gym membership on site, relaxation room, huge cafe, etc. The attitude is always no one left behind which was encouraging.

      Cons

      Employment is contingent on passing a state licensing exam, the 4-40. They pay for a one week class and three chances to pass. It's incredibly difficult. My advice, if you can afford to take a class on your own, take the test before coming in so you don't have to deal with the stress of taking it there.

      Viewing 7354 - 7356 of 7,681 Reviews
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      Glassdoor has 8,372 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.