USAA reviews

3.3

47% would recommend to a friend

(7,679 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Stability, reputation, commitment to mission. I have only worked for one other company in my 25+ year career in banking that stayed true to its mission like USAA does. If mission, purpose and commitment to service are important to you, then this is the place to work.

Cons

As with any large-scale, matrixed organization, there are multitudes of people and processes to understand in order to know how to get things done. The ramp up time can be daunting but it's worth the effort in the long run. The rewards are great but the demand on time can be challenging to strike a good balance between work and personal life.

5.0
Aug 3, 2012

Former USAA Employee

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Great Job Progression Opportunities, Wonderful Work Atmosphere, Salary is Comparable to Other Like Companies

Cons

Many Positions are Outsourced, and the Trend is to Continue

Viewing 7363 - 7365 of 7,679 Reviews

Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.