USAA reviews

3.3

47% would recommend to a friend

(7,679 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jun 28, 2012

Good place to work

Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees Bonuses Benefits/compensation Chance to progress

Cons

The "mission" brainwashing- I love the fact that they do have a mission and that they are passionate about it but sometimes it is forced so strongly that its almost bordering religion. Also, micromanagement for service reps.

4.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Mostly positive culture.

Cons

High pending. Some negativity in the workplace from stressed out employees.

4.0
Jun 24, 2012

great culture

Recommend
CEO approval
Business Outlook

Pros

Great culture, management is very organized

Cons

pay is a little below the industry.

Viewing 7381 - 7383 of 7,679 Reviews

Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.