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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,679 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      2.0
      May 21, 2012

      Great benefits but not work the stress

      Financial foundation associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have everything you need onsite fitness center game rooms cafe'

      Cons

      horrible work life balance they make everything available to you at work because once you leave you to tired to do anything else drains you emotional and physically very stressful work you non-stop

      2.0
      May 19, 2012

      Management seems to care less and less for their employees.

      Financial foundations senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Ramps up fairly quickly nice onsite gyms decent benefits

      Cons

      Goals for reps seem to double every year reps state that we don't get commissions so we are honest what they don't tell you is we have numbers to meet and if we don't get you transferred you're likely to be let go calls are highly structured to optimized sales

      2.0
      May 17, 2012

      Absolutely horrible

      Investment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well. Great benefits. You don't have to work more than 40 hours. They have really nice facilities. You don't have to be a genius.

      Cons

      It is extremely hierarchical. Top-down management approach. Heavy pressure to sell in most positions. It's like working in a brainwashing environment. Most people work weekends. Colleagues are total idiots. Most mid-level managers are total idiots and you only get promoted if you don't think for yourself and spread their weird propaganda.

      Viewing 7399 - 7401 of 7,679 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.