Pros
USAA is a great place to work! I/T is awesome to work in! Pros: -Headquarters has 3 gyms, 6 cafes, company stores, on site Rx, and more! -You can bring your spouse/family to the campus to use facilities like fields, etc -MOST managers are open to you. My manager has been great! -You get challenging work. Just ask! -Great training program! -Reimbursement for tuition (Masters, etc) -8% on 401k and other World Class benefits that can't be beat. -Generous paid time off for new hires. -Working for a company that is doing GREAT even in times of financial turbulence! -Knowing you are making a difference every day of the week!
Cons
Like every big corporation, USAA has it's downsides. NO PLACE CAN BE PERFECT! USAA is awesome but could improve! Here are some cons: -Some team members whine a lot. I guess that's just their personality. -Complex decision making structure often requiring many individuals from Management. -You can feel lost at times. Overall, USAA has been a great place to work. I think it is team dependent on cons. Some teams have incompetent managers, micro managers, or other people. In Enterprise Business Operations Consolidated, where Information Technology resides, it is very different compared to the other companies/service agencies. If you are an MSR (Member Service Rep) you are expected to be member focused with a concentration in sales/product sales. Those individuals have been ranting about their teams. Take the cons on this site as general advice. The job is what YOU make of it!!!