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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,662 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Jun 23, 2008

      Mostly good, some improvement necessary

      Software/systems engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Serving the members. Working with smart people.

      Cons

      Some areas of business side of management do not seem to know what they're doing, do not follow enterprise directions, would rather do something fast, cheap, and for the good of the manager rather than anything hard, expensive, or for the good of the member. Some areas of technical side of management do not take suggestions, will not recognize/reward/promote anybody who questions them, would rather own their own little fiefdom than work for the good of the member and the association.

      3.0
      Jun 18, 2008

      Pros and Cons

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time employees get lots of time off: at least 3 weeks a year. There are so many on-campus (our campus is hundreds of acres) perks, I can't even name them all: 5 cafeterias, 3 Starbucks, 3 post offices, 3 gyms, tennis courts, basketball courts, baseball, soccer, frisbee golf, running trails, pharmacy, allergy shots, etc. The wardrobe is casual - which means you can wear jeans every day.

      Cons

      WAY too big; each line of business was built up seperately - still a long way to go before the company works together as one...my happiness has largely depended on the boss I had at the time. I've had awesome, understanding, compassionate bosses, and I've had jerk bosses who refuse to even pretend to listen to your concerns.

      Viewing 7657 - 7659 of 7,662 Reviews
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      Glassdoor has 8,351 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.